Introduction
This Policy & Procedures document outlines the guidelines for using Hibunch’s services and conducting activities on our platform. It ensures that all users and stakeholders understand and adhere to our policies to maintain a secure and transparent trading environment. 2. User Eligibility
Users must be at least 18 years old to register and use the platform.
Accurate and up-to-date information is required during the registration process.
Hibunch reserves the right to verify the identity of users at any time.
3. Account Security
Users are responsible for securing their login credentials.
Sharing account information is strictly prohibited.
If a breach is suspected, notify us immediately at support@hibunch.com.
4. Trading Policies
All trades conducted on the platform are final and irreversible once executed.
Hibunch provides tools and data for informed trading but does not guarantee any specific results.
Users must comply with market rules and avoid manipulative or fraudulent practices.
5. Data and Privacy
Hibunch is committed to protecting user data. Refer to our Privacy Notice for detailed information on data collection and use.
User data will not be shared with third parties without consent, except as required by law.
6. Fees and Charges
Fees associated with the services will be communicated transparently.
Payment methods must be secure and authorized.
Failure to pay applicable fees may result in suspension of services.
7. Communication and Notifications
Official communication will be sent through registered emails or notifications on the platform.
Users are encouraged to keep their contact details updated.
8. Compliance
Users must comply with all applicable laws and regulations related to commodity trading and financial activities.
Hibunch reserves the right to report suspicious activities to the relevant authorities.
9. Risk Management
Trading commodities carries inherent risks. Users must assess their risk appetite and make informed decisions.
Hibunch provides no guarantee on profit or loss. Users should seek independent advice if necessary.
10. Conflict Resolution
For any disputes, users must first contact our support team at support@hibunch.com.
We will make reasonable efforts to resolve issues within 14 working days.
If the matter remains unresolved, further action can be taken as per the applicable law.
11. Platform Downtime and Maintenance
Scheduled maintenance will be notified in advance.
Hibunch is not responsible for losses due to unexpected technical issues or downtime.
12. Code of Conduct
Respectful communication and ethical behavior are expected at all times.
Any abusive, discriminatory, or fraudulent behavior will lead to account suspension.
13. Modifications to Policy
Hibunch may update this policy at its discretion.
Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the new policy.
14. Contact Information
For any questions or assistance, reach out to:
Email: support@hibunch.com